GTC

GENERAL CONDITIONS OF SALE AND SERVICE PROVISION

Please read these Terms of Service carefully before accessing or using the Website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this Agreement, then you may not access or use the Website.

The website belongs to the company QVN SASU (Company number: 913 393 690), (hereinafter, “the Company”) and is hosted by Shopify Inc. (hereinafter, “the host”). The host provides the online e-commerce platform allowing the sale of our products and services. By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you consent to use of the Website by a minor.

1. Object

These general conditions of sale aim to:

● To define the contractual relations between “QVN SASU” the company having its head office at 57 Rue des Paquerettes, 94600 Choisy-le-Roi, France. Yiwu Juwang e-commerce company, (hereinafter, “the Seller”) having its registered office at Room 402, Unit 2, Block 16, Pingchou Second District, Jiangdong Street, Yiwu City, Jinhua City, Zhejiang Province, China and 'Buyer ;

● To define the conditions applicable to any purchase made through the Website, whether the buyer is a professional or a consumer.

The Company reserves the right to modify the terms and conditions at any time. Where applicable, the applicable conditions will be those in force on the date of the order by the buyer. The sale, when concluded, occurs between the seller and the buyer to the exclusion of QVN SASU which provides and manages the website. By accessing and using the Website in any manner, including browsing, creating an account, or contributing content or other materials to the Website, you understand, acknowledge and agree expressly be bound by the Terms of Use. By agreeing to these Terms of Use, Buyer represents that they have reached the age of majority in the state in which they reside. The use of our products for illegal or unauthorized purposes is prohibited.

2. Characteristics of the goods and services offered

The products and services offered are those which appear in the catalog published on the Company's website and are offered by a duly identified Seller who assumes responsibility for them to the exclusion of QVN SASU. These products are offered for sale while stocks last. The photographs and colors of the products illustrated on the website provided by the Seller under its responsibility cannot in any way guarantee perfect similarity with the product offered, mainly with regard to the colors.

3. Prices

On the payment page, the main price is displayed as well as VAT. However, in some cases, VAT, other taxes, customs duties and/or fees levied by your destination country will be the responsibility of the buyer. The Company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. In the event of an error relating to VAT, it may be subject to regularization in accordance with the applicable rules. The prices indicated do not include order processing, transport and delivery costs to the extent that they are applicable.

4. Geographical area

The Company reserves the right, but is not obligated, to restrict the sales of their products or services to any person, geographic region or jurisdiction or to limit the quantities sold.

5. Orders

It is the buyer's responsibility to provide complete and accurate information and confirm the information and contents related to the various items they wish to purchase via the information provided before submitting an order.

It is assumed that the buyer has full knowledge and understanding of the details of the items he or she is purchasing when submitting the order, the Company will not be held responsible for any problems arising after the sale, and resulting from misinterpretation of information and related content on the Website. Once the items are selected, they will be added to the buyer's cart.

The buyer must then:

- Complete the identification form on which he will indicate all the requested contact details or give his customer number if he has one;
- Validate your order after checking it;
- Make payment under the conditions provided;
- Confirm your order and payment.

The Company is not responsible if information made available on the Website is not accurate, complete or current.

The Company reserves the right to refuse any order entrusted to it. It may, at its sole discretion, limit or cancel the quantities purchased per person, per household or per order.

These restrictions may include orders placed by or with the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

The buyer confirms that he is not a merchant or placing an order for resale purposes.

In the event of a change to or cancellation of an order, the Company will attempt to notify the buyer by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

It reserves the right to limit or prohibit orders which, in its reasonable judgment, appear to have been placed by dealers, resellers or distributors.

Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and renunciation of relying on one's own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. The confirmation will constitute signature and acceptance of the transactions carried out between the buyer and the seller, excluding QVN SASU.

The Company will communicate by email confirmation of the registered order.

6. Third Party Links

The Company may give buyers access to third party payment instruments or means over which it has no control or influence and which buyers choose to use under their own responsibility in accordance with the conditions established by said third parties.

Therefore, no liability arises from the Company. Any use by you of third-party tools is entirely at your own risk and you should ensure that you are familiar with and accept the terms on which the tools are provided by the relevant third-party providers.

Certain content, products and services available through the Company Service may include materials from third parties or content posted by third parties on the web pages.

URL links on the Website may direct you to third party websites that are not affiliated with Company.

The Company is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, concerns or questions regarding third party products should be directed to the third party in question.

7. Errors, inaccuracies and omissions

If there is information that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability, the Company reserves the right to correct, change, update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after submission of request). order).

8. Withdrawal

Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from the receipt of their order from the seller to return the product to the seller for reimbursement without penalty. Please note that return costs are the responsibility of the buyer. Please send us a full email informing of your return to the following address: andrea.navoby@gmail.com .

9. Termination

If, in the opinion of the Company, customers fail to comply with, or are suspected of not having complied with, any of the terms or provisions of these terms of service, the Company may terminate this agreement. at any time, without notice, you and the seller will remain liable for all amounts due up to and including the date of termination.

10. Payment terms

Payments made via the website are made by bank card either by: Visa, MasterCard, American Express, Union Pay, Paypal, online banking, Apple Pay, etc.

To minimize the risk of unauthorized access, the buyer's credit card details are encrypted. Once the order is received, the Company requests pre-authorization on the card to ensure there are sufficient funds to complete the transaction.

No information regarding the financial transaction is retained or recorded.

11. Expeditions

The Company ensures the sale but is not responsible for the shipping of products ordered via the Website. The Seller ships the products mainly from China. The transport of goods is entrusted to another logistics chosen by the seller. Products are shipped directly to the customer's home.

12. Delivery

Deliveries are made to the address indicated during the purchase confirmation which can only be in the agreed geographical area.

Delivery time differs depending on processing time, order verification and quality control within 24-48 hours after order confirmation and production.

Production and delivery are indicated at the time of payment, it may vary between 5 to 15 working days. The Seller aims to deliver orders as quickly as possible. However, sometimes during specific periods, deliveries may take longer. Due to COVID-19 and any other customs or geopolitical constraints, due to various logistical restrictions, delivery time may be longer than usual. All necessary special precautions regarding order processing and security are taken into account.

When the package is delivered to the carrier, it is considered to have been delivered to the buyer, the risk of loss or damage passes from the seller to the buyer. Therefore, in the event of damage during transport, the reasoned complaint must be made to the carrier within three days of delivery. The Seller's liability is no longer engaged, that of QVN SASU which is not a party to the sale is in any case excluded.

Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract with the Seller may be terminated and the buyer reimbursed.

However, in the event of a delivery or other problem, the Company undertakes to do everything in its power to contact the seller and/or the carrier in order to resolve the situation.

13. Reviews and comments

If, Buyer submits certain specific submissions, proposals, such as contest entries, or if, without our request, Customer submits creative ideas, suggestions, proposals, designs or other items, online , by electronic mail, postal mail or otherwise, the customer accepts that the Company edits, copies, publishes, distributes, translates and uses in any way, on any medium, the comments submitted to them and abandons any claim to intellectual property , payment or compensation to the company to which it transfers any rights.

The Company is under no obligation to keep any comments confidential; to pay compensation for any comments; or respond to any comments. Comments are made under the responsibility of their author.

The Company may, but has no obligation to, monitor, edit or remove content that it determines to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. 'use.

Buyer agrees that any Comments may not violate the rights of others, including copyright, trademark, privacy, personality or other personal or proprietary rights.

The Buyer further agrees that his or her comments will not contain libelous or otherwise unlawful, offensive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website. or any advertising, solicitation or commercial, religious, political content, targeting of people or institutions, conflicting or irrelevant messages.

The buyer may not use a false email address, false identity, pretend to be someone other than himself or mislead on all or part of the information concerning him (age, status of merchant or not, gender, location ,…), or otherwise mislead the Company or a third party as to the origin of a comment.

The buyer is solely responsible for the comments he makes and their accuracy. The Company assumes no responsibility for comments posted by the customer or others.

14. Warranty

In the event of a complaint about your order, please contact customer service by email at andrea.navoby@gmail.com as soon as possible upon receipt of your package. in order to allow the Company to notify the Seller and/or the Carrier if necessary.

The guarantee, given by the Seller, can no longer be exercised beyond 30 days from the date of receipt.

In the event of non-conformity of a product sold, it may be returned to the Seller via who will reimburse it.

Any claim for an order will be impossible beyond 60 days from the invoice date.

15. Liability

When selling online, the Seller assumes responsibility and the Company, which limits itself to making available the platform hosted by Shopify inc, is bound by an obligation of means; its liability cannot be incurred for damage resulting from the use of the Internet, access to third party content, a network or configuration problem such as loss of data, intrusion, viruses, service interruption or other unintended problems.

16. Personal data

Submission of personal information through the Website is governed by the Privacy Policy.

17. Intellectual property

All information and content related to the items displayed on the website, including, price, details, dimensions, weight, descriptions and specifications of the items are translated by us from the information obtained from sources of Seller and related items or information are not owned, manufactured, sold or endorsed by Seller. The collection, arrangement and assembly of all content on the Website is owned exclusively by the Company.

18. Dispute Resolution

If disputes arising from this agreement cannot be resolved within 30 days of their occurrence, the parties to the dispute agree to submit such disputes to French law and the French courts.

19. Applicable laws

This agreement will be governed and interpreted according to French laws. If the buyer is resident in a country of the European Union, he also benefits from the rights protecting him under the mandatory provisions of the law and the applicable provisions of the country of residence.