Privacy Policy
1. INTRODUCTION
This website is the property of the company QVN SASU, a simplified limited liability company under French law, whose head office is located at 57 Rue des Paquerettes, 94600 Choisy-le-Roi, France, registered in the Trade and Companies Register of France under number 913 393 690
When you visit this website, QVN SASU collects certain information about your device, regarding your interaction with this site as well as information necessary to process your purchases. Additional information may be collected if you contact our customer service.
The person responsible for processing your personal data collected on our website is Shopify Inc. which you can contact at the following email address: support@shopify.com.
Shopify Inc. is committed to protecting personal data collected as a result of your use of our website and not transmitting such personal data to a third party without first informing you.
This privacy policy (hereinafter, the “Privacy Policy”) has been designed to help you understand what information we collect, why we collect it and to explain how you can update, manage, export and delete your information.
The objective of this Privacy Policy is to inform you about our practices regarding the collection, use and disclosure of information and data about you, collected due to your use of our website as well as the content and terms of exercising your rights in this matter.
The company QVN SASU ensures the protection of your personal data and your privacy in compliance with French and European regulations applicable in this area.
Your express agreement to the Privacy Policy is required and necessary to allow us to process your order(s) and to ensure an optimal, appropriate browsing service best suited to your needs.
Consequently, by browsing our website, you agree to read and accept our Privacy Policy.
2. DATA COLLECTED
Personal data concerning you may be collected and processed, in particular because of your browsing on our website, but also because of any possible order(s) that you make on the site and in link with any possible request(s) from you to our customer service.
The data that may be collected and processed include the following:
1) Data relating to your identity:
● Name(s) and first name(s);
● Postal details (billing address and delivery address)
e-mail address ;
● Telephone number.
2) Data relating to the means of payment used to place the order:
● Credit card number;
● Credit card expiration date;
● Bank details.
3) Data relating to the monitoring of the commercial relationship:
● Your order number;● History of your purchases;
● Your possible requests to customer service;
● Your preferences and interests related to the services and products offered on our site;
4) Electronic identification data:
● IP address
● Other navigation information relating to your terminal.
3. USE OF COOKIES
We use “cookies” and other unique identifiers.
A “cookie” is a small amount of information that is downloaded to your computer or device when you visit our site.
We use a number of different cookies, including functional, performance, advertising, social media or content cookies.
“Cookies” improve your browsing experience by allowing the website to remember your actions and preferences.
“Cookies” also provide information about how you use our website, for example whether this is your first visit or whether you are repeat visitors.
The following cookies are used to optimize your experience on our website as well as to provide you with our services: please refer to the table and information published on the site.
The length of time a “cookie” remains on your computer or connection device depends on whether it is a “persistent” cookie or a “session” cookie. So-called session cookies last until you stop browsing our website.
So-called persistent “cookies” last until they expire or are deleted. Most “cookies” we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage “cookies” in several ways. For example, you can change your browsing settings. Please note, however, that deleting or blocking cookies may adversely affect your experience as a user of our website and that certain parts of it may no longer be fully accessible.
You can choose which “cookies” you want to enable and which “cookies” you want to deactivate at any time. You can give or withhold consent to the use of different categories of “cookies” which are not strictly necessary.
You also have the option to withdraw your consent at any time. Please note that we cannot guarantee that the e-commerce platform on our website will function properly in the event that you choose not to accept certain “cookies”. Indeed, certain functions may be lost or certain pages may no longer be displayed.
The “cookies” we use are in no way likely to transmit computer viruses.
The “cookies” we use cannot extract personal information from your hard drive that can identify you.
We use “cookies” for the sole purpose of collecting information, in accordance with this Confidentiality Policy, and, in no way, personal or nominative information allowing you to be identified without your consent.
Furthermore, blocking “cookies” does not prevent the sharing of information with third parties.
To exercise your rights or to object to certain uses of personal data collected about you due to your use of our site, please contact Shopify Inc., solely responsible for processing this information, at the following email address: support@ shopify.com.
4. PURPOSES OF COLLECTION OF YOUR PERSONAL DATA
If you decide to use our website, you agree that we collect, use and disclose information about you on a strictly limited basis and under the conditions set out in this Privacy Policy.
Personal information about you may also be collected when you communicate with QVN SASU and provide, for example, your contact details.
Your personal data, as defined in this Privacy Policy, is collected based on your explicit consent. They are also used for the purposes of executing your order(s) or because they meet a legitimate interest of the company QVN SASU
The collection of your personal data may have the following purposes:
1) Handling your questions and requests for information;
2) The supply and delivery of products and/or services that you have purchased on our site;
3) The management of your online orders and the delivery of these orders as well as the applicable guarantees;
4) Processing your payment information;
5) Guaranteeing the security of online transactions, preventing fraud and payment incidents;
6) Management and optimization of customer relations;
7) Establishing a profile about you in order to better analyze your consumer trends and preferences;
8) Subject to your consent, to send you information about our offers, news and events (newsletters, invitations and other publications);
9) Improving the functioning of our website;
10) To offer you personalized services;
11) Detection of possible risks or fraud;
12) Managing and responding to repair requests, and providing after-sales services.
5. RECIPIENTS OF YOUR PERSONAL DATA
Your personal data is collected by the company QVN SASU
QVN SASU may only disclose personal or financial information about you to the following actors and in the following specific situations.
Your personal data may be disclosed to our service providers. Indeed, we sometimes use third parties as service providers which allow us to carry out specific activities on our behalf. Any information or data which may be communicated to our service providers is intended to guarantee the full execution of the sales contract concluded on our website.
For example, the delivery service, provided by service providers such as DHL, UPS or another national postal service, needs your basic information such as your first and last name, your delivery address and your number. phone. The communication of this information is necessary to enable the seller to fulfill its customs clearance and delivery obligations in connection with the orders you have placed on our website.
Your personal data may also be communicated to subcontractors for technical and/or logistical reasons (for example, carriers, hosting and maintenance providers for our website, payment providers, payment management organizations). fraud, technical service providers responsible for sending emails, etc.).
Your personal data may also be disclosed for commercial purposes to the host of our website “Shopify Inc.”. To learn more about how Shopify Inc. uses your personal information, click here: https://www.shopify.com/legal/privacy.
Your personal data may also be disclosed for logistical purposes to the seller of products sold on our website, namely the company Yiwu Juwang e-commerce company, a company under Chinese law whose head office is located at Room 402, Unit 2, Block 16, Pingchou Second District, Jiangdong Street, Yiwu City, Jinhua City, Zhejiang Province, China.
Please also note that we use Google Analytics functionality to better understand the trends, needs and preferences of customers who use our website. To learn more about how Google Analytics uses your personal information, click here: https://tools.google.com/dlpage/gaoptout. However, you have the option to deactivate the Google Analytics functionality by clicking below: https://tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about your use of our website, your purchases and your interactions with advertisements on other websites for products and/or services marketed on our website.
We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies.
For more information on how targeted advertising works, you can consult the information published on the Network Advertising Initiative ("NAI") page at the following address: http://www.networkadvertising.org/understanding-online -advertising/how-does-it-work.
Please note that you have the option to opt out of targeted advertising on the following sites by clicking on the link provided below: FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https:// www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you have the option to opt-out of some of the targeted advertising services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
Finally, we may communicate your personal data to third parties when such communication is required by law, by a regulatory provision or by a judicial decision.
6. DURATION OF STORAGE OF YOUR PERSONAL DATA
We undertake to use your personal data only for the period necessary to achieve the purposes described in point 4 of the Privacy Policy.
The personal data concerning you, collected and processed in the “Contact” section, will only be kept for the duration of the processing of your request.
The data relating to your orders will, in principle, be kept by the company QVN SASU. for a period not exceeding the applicable legal limitation periods. As soon as your customer account is closed, this data will be archived or will be destroyed if the said deadlines have expired.
Your banking data will only be kept securely and for the duration necessary for validation of your order and payment.
Your banking data will then be immediately destroyed. In any case, you have the right to close your customer account and/or unsubscribe from newsletters from our website at any time.
To do this, you can contact our customer service by email at the following address: contact .navoby@gmail.com
You can also unsubscribe by clicking on the unsubscribe link attached to each of our newsletters.
7. PROCESSING OF YOUR PERSONAL DATA
Personal information collected as a result of your use of our website will initially be processed in Ireland. They will then be transferred outside Europe for storage and further processing, in particular to Canada and the United States of America.
For more information on how personal data transfers comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data personal nature and the free movement of this data, and repealing Directive 95/46/EC (hereinafter, “GDPR”), you can consult the RGDP white paper written by our partner Shopify Inc. on: https:// help.shopify.com/en/manual/your-account/privacy/GDPR.
Please note that your personal data will also be disclosed and processed by the Chinese company Yiwu Juwang e-commerce company, seller of the products and services marketed on our website, in order to ensure the delivery of your orders. Only personal information relevant to sending your orders will be processed there.
8. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA
Our partner Shopify Inc, host of our website, has put in place appropriate technical and organizational measures to ensure the confidentiality and security of the personal data collected about you. Therefore, Shopify Inc guarantees that transactions concluded on our website are protected by an SSL encryption process.
9. YOUR RIGHTS ON YOUR COLLECTED PERSONAL DATA
In accordance with the aforementioned Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 as well as the related national regulations in force, you have a right of access and a right of rectification of the personal data collected from you. concerning.
You also have the right to request the deletion of personal data concerning you and the right to object to their processing. You also have the right to obtain the limitation or portability of personal data concerning you to the extent that this is applicable.
You can object to the processing of your personal data for legitimate reasons or at any time, as part of an objection to the use of your personal data for commercial purposes. You can also provide instructions regarding the fate of your personal data after your death. You have the right to obtain the rectification of your data which is inaccurate and to complete your information which is incomplete.
You can object to your personal data being used for the purposes of creating your customer profile. In this case, you will no longer be able to benefit from personalized offers or services on our website.
You can assert these rights on your personal data as collected on our website, directly, by sending an email with your request to the following address: contact .navoby@gmail.com
In the event that the personal information relating to your postal address and/or your email address changes, we ask you to update this information.
This is essential to facilitate shipping and to enable the effective receipt of your orders as well as to contact you when necessary and in connection with such orders.
QVN SASU may also keep a copy of communications with users of our website, including any responses to your questions and comments sent by our customer service.
10. APPLICABLE LAW – DISPUTES
This Privacy Policy is governed by French law.
Any dispute arising from the application or interpretation of this Privacy Policy will be resolved exclusively by competent French courts, subject to special rules of territorial jurisdiction, such as, in the event of a dispute with a consumer residing in the territory of the European Union.
In the latter case, the courts of the place of residence of the consumer concerned will have exclusive jurisdiction.
11. MODIFICATION OF THE PRIVACY POLICY
We reserve the right to update this Privacy Policy to reflect any future changes in applicable practices, laws and regulations as well as for operational reasons.
12. CONTACT
For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, you can contact us by email at contact.navoby@gmail.com